Probo Inc
Oct 27, 2026
9 days agoCompliance Portal Documents Failing to Open
Compliance Portal (us-east)Compliance Portal (eu-west)
Resolved · · October 27 at 9:54 AM (UTC) (37 minutes)
The fix has been verified in both US and EU regions. Documents in the Compliance Portal are now opening normally. This incident is resolved.
Monitoring · · October 27 at 9:52 AM (UTC)
The fix has been deployed to both US and EU regions. We're monitoring the situation to confirm documents in the Compliance Portal are opening normally.
Identified · · October 27 at 9:30 AM (UTC)
A fix has been developed and is being prepared for release. We'll update again once it's deployed.
Identified · · October 27 at 9:19 AM (UTC)
We've identified the cause: an incompatible dependency update. Our team is working on a fix for both US and EU regions.
Investigating · · October 27 at 9:17 AM (UTC)
We're investigating reports that users are unable to open documents in the Compliance Portal, affecting both our US and EU regions. We'll share updates as we learn more.