---
title: "Third-Party Icons/Logos Not Loading"
description: "Resolved · affects Dashboard (us-east), Compliance Portal (us-east), Dashboard (eu-west), Compliance Portal (eu-west) · Aug 11, 2026"
base_url: "https://probostatus.com"
canonical: "https://probostatus.com/events/report/2698"
homepage_url: "https://www.probo.com"
contact_url: "mailto:hello@getprobo.com"
---

# Third-Party Icons/Logos Not Loading

[Status](/.md) › [Events](/events.md) › Third-Party Icons/Logos Not Loading

Aug 11, 2026 · 2 months ago · affects: Dashboard (us-east), Compliance Portal (us-east), Dashboard (eu-west), Compliance Portal (eu-west) · 41 minutes

## Updates

### + Resolved — Aug 11, 1:58 PM

affects: Dashboard (us-east) (operational), Compliance Portal (us-east) (operational), Dashboard (eu-west) (operational), Compliance Portal (eu-west) (operational)

The issue has been fully resolved. Third-party icons and logos are loading correctly on the Compliance page dashboard for both EU and US regions. No further impact is expected. Thank you for your patience.

### x Monitoring — Aug 11, 1:55 PM

affects: Dashboard (us-east) (degraded performance), Compliance Portal (us-east) (degraded performance), Dashboard (eu-west) (degraded performance), Compliance Portal (eu-west) (degraded performance)

A fix has been deployed and third-party icons and logos are now loading as expected on the Compliance page dashboard for both EU and US regions. We are actively monitoring to confirm full stability.

### x Investigating — Aug 11, 1:17 PM

affects: Dashboard (us-east) (degraded performance), Compliance Portal (us-east) (degraded performance), Dashboard (eu-west) (degraded performance), Compliance Portal (eu-west) (degraded performance)

We are currently investigating an issue where third-party icons and logos are failing to load on the Compliance page dashboard. This affects both EU and West US regions. All core services remain fully operational. Our team is actively working on a fix.

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