--- title: "Probo Inc — Events" description: "Incident history and maintenance for Probo Inc" base_url: "https://probostatus.com" canonical: "https://probostatus.com/events" homepage_url: "https://www.probo.com" contact_url: "mailto:hello@getprobo.com" --- # Probo Inc — Events · Reports [Status](/.md) · [Monitors](/monitors.md) · **Events** ## Event log ```text # timestamp status event 2026-10-05 16:55 RESOLVED report/3452 + System-Wide Service Disruption 2026-10-05 16:37 MONITORING report/3452 x System-Wide Service Disruption 2026-10-05 16:36 IDENTIFIED report/3452 x System-Wide Service Disruption 2026-08-11 13:58 RESOLVED report/2698 + Third-Party Icons/Logos Not Loading 2026-08-11 13:55 MONITORING report/2698 x Third-Party Icons/Logos Not Loading 2026-08-11 13:17 INVESTIGATING report/2698 x Third-Party Icons/Logos Not Loading 2026-08-10 05:58 RESOLVED report/2689 + PDF Generation Degraded Performance 2026-08-10 05:40 MONITORING report/2689 x PDF Generation Degraded Performance 2026-08-10 05:38 IDENTIFIED report/2689 x PDF Generation Degraded Performance 2026-08-10 05:38 INVESTIGATING report/2689 x PDF Generation Degraded Performance 2026-08-05 13:00 RESOLVED report/2666 + File Downloads Returning 5xx Errors 2026-08-05 12:18 IDENTIFIED report/2666 x File Downloads Returning 5xx Errors 2026-08-05 12:11 IDENTIFIED report/2666 x File Downloads Returning 5xx Errors 2026-08-05 12:09 INVESTIGATING report/2666 x File Downloads Returning 5xx Errors 2026-08-04 09:00 RESOLVED report/2652 + Document Export Unavailable 2026-08-04 08:55 IDENTIFIED report/2652 x Document Export Unavailable 2026-07-27 09:37 RESOLVED report/2531 + PDF Generation Degraded – Console US 2026-07-27 09:31 MONITORING report/2531 x PDF Generation Degraded – Console US 2026-07-27 09:26 IDENTIFIED report/2531 x PDF Generation Degraded – Console US 2026-07-27 09:24 INVESTIGATING report/2531 x PDF Generation Degraded – Console US 2026-07-22 20:30 RESOLVED report/2503 + Degraded Service – TLS Certificate Provisioning Issue on Compliance Page 2026-07-22 17:16 MONITORING report/2503 x Degraded Service – TLS Certificate Provisioning Issue on Compliance Page 2026-07-22 13:48 IDENTIFIED report/2503 x Degraded Service – TLS Certificate Provisioning Issue on Compliance Page 2026-07-22 13:29 INVESTIGATING report/2503 x Degraded Service – TLS Certificate Provisioning Issue on Compliance Page 2026-07-17 08:57 RESOLVED report/2434 + API and Console Downtime 2026-07-16 09:21 MONITORING report/2434 x API and Console Downtime 2026-07-16 09:18 IDENTIFIED report/2434 x API and Console Downtime 2026-07-16 09:14 IDENTIFIED report/2434 x API and Console Downtime 2026-07-16 08:54 IDENTIFIED report/2434 x API and Console Downtime 2026-07-16 08:40 IDENTIFIED report/2434 x API and Console Downtime 2026-07-16 08:18 INVESTIGATING report/2434 x API and Console Downtime 2026-07-16 08:09 INVESTIGATING report/2434 x API and Console Downtime 2026-07-16 08:07 INVESTIGATING report/2434 x API and Console Downtime 2026-07-02 18:00 COMPLETED maintenance/274 + EU Infrastructure Maintenance 2026-07-02 17:00 MAINTENANCE maintenance/274 = EU Infrastructure Maintenance 2026-07-02 10:00 COMPLETED maintenance/275 + US Infrastructure Maintenance 2026-07-02 08:00 MAINTENANCE maintenance/275 = US Infrastructure Maintenance 2026-06-29 08:16 MAINTENANCE maintenance/275 = US Infrastructure Maintenance 2026-06-29 08:16 MAINTENANCE maintenance/274 = EU Infrastructure Maintenance 2026-06-23 11:41 RESOLVED report/2258 + US Compliance Page & Console Outage 2026-06-22 19:34 MONITORING report/2258 x US Compliance Page & Console Outage 2026-06-22 19:32 IDENTIFIED report/2258 x US Compliance Page & Console Outage 2026-06-22 19:30 INVESTIGATING report/2258 x US Compliance Page & Console Outage 2026-06-18 10:05 RESOLVED report/2251 + Console & Compliance Page US Outage 2026-06-18 08:11 MONITORING report/2251 x Console & Compliance Page US Outage 2026-06-18 08:10 IDENTIFIED report/2251 x Console & Compliance Page US Outage 2026-06-18 08:01 INVESTIGATING report/2251 x Console & Compliance Page US Outage 2026-04-23 11:56 MONITORING report/1224 x Degraded Performance - EU and US Console + Compliance Page 2026-04-23 11:23 IDENTIFIED report/1224 x Degraded Performance - EU and US Console + Compliance Page 2026-04-23 11:11 IDENTIFIED report/1224 x Degraded Performance - EU and US Console + Compliance Page 2026-04-23 11:01 INVESTIGATING report/1224 x Degraded Performance - EU and US Console + Compliance Page 2026-04-01 18:00 RESOLVED report/1163 + Document Feature Maintenance Extended 2026-04-01 17:36 COMPLETED maintenance/199 + Document Feature Maintenance 2026-04-01 17:34 MONITORING report/1163 x Document Feature Maintenance Extended 2026-04-01 16:36 MAINTENANCE maintenance/199 = Document Feature Maintenance 2026-04-01 16:36 MAINTENANCE maintenance/199 = Document Feature Maintenance 2026-03-26 20:19 RESOLVED report/1148 + Gateway Timeout 2026-03-26 17:26 MONITORING report/1148 x Gateway Timeout 2026-03-26 17:25 IDENTIFIED report/1148 x Gateway Timeout 2026-02-23 17:18 RESOLVED report/1094 + Blank page after login 2026-02-23 16:15 MONITORING report/1094 x Blank page after login 2026-02-23 15:55 IDENTIFIED report/1094 x Blank page after login 2026-02-23 15:28 IDENTIFIED report/1094 x Blank page after login 2026-02-23 15:25 INVESTIGATING report/1094 x Blank page after login 2026-02-12 10:50 COMPLETED maintenance/176 + Database Upgrade 2026-02-12 10:00 MAINTENANCE maintenance/176 = Database Upgrade 2026-02-12 10:00 MAINTENANCE maintenance/176 = Database Upgrade 2025-12-15 18:04 RESOLVED report/967 + Many time-out errors 2025-12-15 17:44 MONITORING report/967 x Many time-out errors 2025-12-15 16:49 IDENTIFIED report/967 x Many time-out errors 2025-12-15 16:38 INVESTIGATING report/967 x Many time-out errors 2025-12-15 16:32 INVESTIGATING report/967 x Many time-out errors 2025-11-08 14:00 COMPLETED maintenance/133 + Database Upgrade 2025-11-08 13:00 MAINTENANCE maintenance/133 = Database Upgrade 2025-11-04 13:30 RESOLVED report/856 + 5xx responses 2025-11-04 13:26 IDENTIFIED report/856 x 5xx responses 2025-11-04 13:25 INVESTIGATING report/856 x 5xx responses 2025-10-31 17:30 MAINTENANCE maintenance/133 = Database Upgrade ``` ### [System-Wide Service Disruption](/events/report/3452.md) Oct 5, 2026 · 5 days ago · affects: Dashboard (us-east) (major outage), Compliance Portal (us-east) (major outage), Dashboard (eu-west) (major outage), Compliance Portal (eu-west) (major outage), Electronic Signature (us-east) (major outage), Cookie Consent (us-east) (major outage), Electronic Signature (eu-west) (major outage), Cookie Consent (eu-west) (major outage), Identity and Access Management (us-east) (major outage), Identity and Access Management(eu-west) (major outage), Device Agent (us-east) (major outage), Device Agent (eu-west) (major outage), Data Sources (us-east) (major outage), Data Sources (eu-west) (major outage) · 19 minutes - + Resolved — Oct 5, 4:55 PM - x Monitoring — Oct 5, 4:37 PM · Dashboard (us-east) (operational), Compliance Portal (us-east) (operational), Dashboard (eu-west) (operational), Compliance Portal (eu-west) (operational), Electronic Signature (us-east) (operational), Cookie Consent (us-east) (operational), Electronic Signature (eu-west) (operational), Cookie Consent (eu-west) (operational), Identity and Access Management (us-east) (operational), Identity and Access Management(eu-west) (operational), Device Agent (us-east) (operational), Device Agent (eu-west) (operational), Data Sources (us-east) (operational), Data Sources (eu-west) (operational) - x Identified — Oct 5, 4:36 PM · Dashboard (us-east) (major outage), Compliance Portal (us-east) (major outage), Dashboard (eu-west) (major outage), Compliance Portal (eu-west) (major outage), Electronic Signature (us-east) (major outage), Cookie Consent (us-east) (major outage), Electronic Signature (eu-west) (major outage), Cookie Consent (eu-west) (major outage), Identity and Access Management (us-east) (major outage), Identity and Access Management(eu-west) (major outage), Device Agent (us-east) (major outage), Device Agent (eu-west) (major outage), Data Sources (us-east) (major outage), Data Sources (eu-west) (major outage) ### [Third-Party Icons/Logos Not Loading](/events/report/2698.md) Aug 11, 2026 · 2 months ago · affects: Dashboard (us-east) (degraded performance), Compliance Portal (us-east) (degraded performance), Dashboard (eu-west) (degraded performance), Compliance Portal (eu-west) (degraded performance) · 41 minutes - + Resolved — Aug 11, 1:58 PM · Dashboard (us-east) (operational), Compliance Portal (us-east) (operational), Dashboard (eu-west) (operational), Compliance Portal (eu-west) (operational) - x Monitoring — Aug 11, 1:55 PM · Dashboard (us-east) (degraded performance), Compliance Portal (us-east) (degraded performance), Dashboard (eu-west) (degraded performance), Compliance Portal (eu-west) (degraded performance) - x Investigating — Aug 11, 1:17 PM · Dashboard (us-east) (degraded performance), Compliance Portal (us-east) (degraded performance), Dashboard (eu-west) (degraded performance), Compliance Portal (eu-west) (degraded performance) ### [PDF Generation Degraded Performance](/events/report/2689.md) Aug 10, 2026 · 2 months ago · affects: Dashboard (us-east) (degraded performance) · 21 minutes - + Resolved — Aug 10, 5:58 AM · Dashboard (us-east) (operational) - x Monitoring — Aug 10, 5:40 AM · Dashboard (us-east) (degraded performance) - x Identified — Aug 10, 5:38 AM · Dashboard (us-east) (degraded performance) - x Investigating — Aug 10, 5:38 AM · Dashboard (us-east) (degraded performance) ### [File Downloads Returning 5xx Errors](/events/report/2666.md) Aug 5, 2026 · 2 months ago · affects: Dashboard (us-east) (degraded performance), Dashboard (eu-west) (degraded performance) · 51 minutes - + Resolved — Aug 5, 1:00 PM · Dashboard (us-east) (operational), Dashboard (eu-west) (operational) - x Identified — Aug 5, 12:18 PM · Dashboard (us-east) (degraded performance), Dashboard (eu-west) (degraded performance) - x Identified — Aug 5, 12:11 PM · Dashboard (us-east) (degraded performance), Dashboard (eu-west) (degraded performance) - x Investigating — Aug 5, 12:09 PM · Dashboard (us-east) (degraded performance), Dashboard (eu-west) (degraded performance) ### [Document Export Unavailable](/events/report/2652.md) Aug 4, 2026 · 2 months ago · affects: Dashboard (us-east) (degraded performance) · 5 minutes - + Resolved — Aug 4, 9:00 AM · Dashboard (us-east) (operational) - x Identified — Aug 4, 8:55 AM · Dashboard (us-east) (degraded performance) ### [PDF Generation Degraded – Console US](/events/report/2531.md) Jul 27, 2026 · 2 months ago · affects: Dashboard (us-east) (degraded performance) · 12 minutes - + Resolved — Jul 27, 9:37 AM · Dashboard (us-east) (operational) - x Monitoring — Jul 27, 9:31 AM · Dashboard (us-east) (degraded performance) - x Identified — Jul 27, 9:26 AM · Dashboard (us-east) (degraded performance) - x Investigating — Jul 27, 9:24 AM · Dashboard (us-east) (degraded performance) ### [Degraded Service – TLS Certificate Provisioning Issue on Compliance Page](/events/report/2503.md) Jul 22, 2026 · 3 months ago · affects: Compliance Portal (us-east) (degraded performance), Compliance Portal (eu-west) (degraded performance) · 7 hours - + Resolved — Jul 22, 8:30 PM · Compliance Portal (us-east) (operational), Compliance Portal (eu-west) (operational) - x Monitoring — Jul 22, 5:16 PM · Compliance Portal (us-east) (operational), Compliance Portal (eu-west) (operational) - x Identified — Jul 22, 1:48 PM · Compliance Portal (us-east) (degraded performance), Compliance Portal (eu-west) (degraded performance) - x Investigating — Jul 22, 1:29 PM · Compliance Portal (us-east) (degraded performance), Compliance Portal (eu-west) (degraded performance) ### [API and Console Downtime](/events/report/2434.md) Jul 16, 2026 · 3 months ago · affects: Dashboard (us-east) (major outage), Dashboard (eu-west) · 1 day - + Resolved — Jul 17, 8:57 AM - x Monitoring — Jul 16, 9:21 AM · Dashboard (us-east) (operational), Dashboard (eu-west) (operational) - x Identified — Jul 16, 9:18 AM · Dashboard (us-east) (operational) - x Identified — Jul 16, 9:14 AM · Dashboard (us-east) (major outage) - x Identified — Jul 16, 8:54 AM · Dashboard (us-east) (major outage) - x Identified — Jul 16, 8:40 AM · Dashboard (us-east) (major outage) - x Investigating — Jul 16, 8:18 AM · Dashboard (us-east) (major outage) - x Investigating — Jul 16, 8:09 AM · Dashboard (us-east) (major outage) - x Investigating — Jul 16, 8:07 AM · Dashboard (us-east) (major outage) ### [US Compliance Page & Console Outage](/events/report/2258.md) Jun 22, 2026 · 4 months ago · affects: Dashboard (us-east) (major outage), Compliance Portal (us-east) (major outage) · 16 hours - + Resolved — Jun 23, 11:41 AM · Dashboard (us-east) (operational), Compliance Portal (us-east) (operational) - x Monitoring — Jun 22, 7:34 PM - x Identified — Jun 22, 7:32 PM - x Investigating — Jun 22, 7:30 PM · Dashboard (us-east) (major outage), Compliance Portal (us-east) (major outage) ### [Console & Compliance Page US Outage](/events/report/2251.md) Jun 18, 2026 · 4 months ago · affects: Dashboard (us-east) (major outage), Compliance Portal (us-east) (major outage) · 2 hours - + Resolved — Jun 18, 10:05 AM · Dashboard (us-east) (operational), Compliance Portal (us-east) (operational) - x Monitoring — Jun 18, 8:11 AM - x Identified — Jun 18, 8:10 AM - x Investigating — Jun 18, 8:01 AM · Dashboard (us-east) (major outage), Compliance Portal (us-east) (major outage) ### [Degraded Performance - EU and US Console + Compliance Page](/events/report/1224.md) Apr 23, 2026 · 6 months ago · affects: Dashboard (us-east), Compliance Portal (us-east), Dashboard (eu-west), Compliance Portal (eu-west) · 55 minutes - x Monitoring — Apr 23, 11:56 AM - x Identified — Apr 23, 11:23 AM - x Identified — Apr 23, 11:11 AM - x Investigating — Apr 23, 11:01 AM ### [Document Feature Maintenance Extended](/events/report/1163.md) Apr 1, 2026 · 6 months ago · affects: Dashboard (eu-west) · 25 minutes - + Resolved — Apr 1, 6:00 PM - x Monitoring — Apr 1, 5:34 PM ### [Gateway Timeout](/events/report/1148.md) Mar 26, 2026 · 7 months ago · affects: Compliance Portal (us-east), Dashboard (eu-west) · 3 hours - + Resolved — Mar 26, 8:19 PM - x Monitoring — Mar 26, 5:26 PM - x Identified — Mar 26, 5:25 PM ### [Blank page after login](/events/report/1094.md) Feb 23, 2026 · 8 months ago · affects: Compliance Portal (us-east), Compliance Portal (eu-west) · 2 hours - + Resolved — Feb 23, 5:18 PM - x Monitoring — Feb 23, 4:15 PM - x Identified — Feb 23, 3:55 PM - x Identified — Feb 23, 3:28 PM - x Investigating — Feb 23, 3:25 PM ### [Many time-out errors](/events/report/967.md) Dec 15, 2025 · 10 months ago · affects: Dashboard (us-east), Compliance Portal (us-east) · 2 hours - + Resolved — Dec 15, 6:04 PM - x Monitoring — Dec 15, 5:44 PM - x Identified — Dec 15, 4:49 PM - x Investigating — Dec 15, 4:38 PM - x Investigating — Dec 15, 4:32 PM ### [5xx responses](/events/report/856.md) Nov 4, 2025 · 11 months ago · affects: Dashboard (us-east), Compliance Portal (us-east), Dashboard (eu-west), Compliance Portal (eu-west) · 6 minutes - + Resolved — Nov 4, 1:30 PM - x Identified — Nov 4, 1:26 PM - x Investigating — Nov 4, 1:25 PM ## Maintenance ### [EU Infrastructure Maintenance](/events/maintenance/274.md) Jul 2, 2026 · 1 hour · affects: Dashboard (eu-west), Compliance Portal (eu-west) - Jun 29, 8:16 AM — We will be performing scheduled maintenance on our EU infrastructure (Compliance Page and Console). A small downtime may occur during this window. We apologize for any inconvenience. ### [US Infrastructure Maintenance](/events/maintenance/275.md) Jul 2, 2026 · 2 hours · affects: Dashboard (us-east), Compliance Portal (us-east) - Jun 29, 8:16 AM — We will be performing an infrastructure upgrade on our US region to better handle increasing traffic and improve performance. A brief downtime may occur during this window. ### [Document Feature Maintenance](/events/maintenance/199.md) Apr 1, 2026 · 1 hour - Apr 1, 4:36 PM — We will be performing scheduled maintenance on the Document feature. Please avoid using the document feature during this maintenance window. All other services will remain operational. ### [Database Upgrade](/events/maintenance/176.md) Feb 12, 2026 · 50 minutes · affects: Dashboard (us-east), Compliance Portal (us-east), Dashboard (eu-west), Compliance Portal (eu-west) - Feb 12, 10:00 AM — Upgrade databases to improve performances ### [Database Upgrade](/events/maintenance/133.md) Nov 8, 2025 · 1 hour · affects: Dashboard (us-east), Compliance Portal (us-east), Dashboard (eu-west), Compliance Portal (eu-west) - Oct 31, 5:30 PM — We will be performing scheduled maintenance to upgrade our databases. During this period, parts of the service may be temporarily unavailable or experience slower performance. --- _Powered by [openstatus.dev](https://openstatus.dev)_